For Providers · Safety

Shop Visit Safety

Shop providers are responsible for maintaining a safe environment for customers, staff, and vehicles on-site. These are the basics every shop on the platform should have in place.

Work Area

  1. 1

    Clear and organized floor

    • Keep floors clear of tools, fluids, and debris — slips and trips are the most common shop injury
    • Ensure adequate lighting across all work areas
  2. 2

    Lift and jack safety

    • Only use rated lifts and stands — inspect before each use
    • Chock wheels and engage safety locks before going under any vehicle
    • Never allow customers under a lifted vehicle
  3. 3

    Fire safety

    • Keep a charged fire extinguisher accessible at all times
    • Store flammable fluids in approved containers away from heat and ignition sources

Waste and Fluid Disposal

  1. 1

    Proper disposal required

    • Dispose of used oil, fluids, and materials in compliance with local regulations
    • Never pour used oil or coolant down a drain — use an authorized recycling facility

Customer Areas

  1. 1

    Keep customers out of active bays

    • Do not allow customers into active work areas — walk-throughs of completed work are the exception
    • Maintain a clean, safe waiting area separate from the work zone
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