Setting Up Your Provider Profile

Your provider profile is set up in two stages: while your application is under review, and after your account is approved. You must complete all required fields before you can go online and receive job offers.

Stage 1 — While Under Review

Use this time to get everything ready so you can go online the moment you are approved.

1. 1

   Profile Photo

   • Required to go online — customers and the system need to confirm your identity
   • Tap your avatar on the Profile screen to upload a photo
   • Use a clear, front-facing photo in good lighting
2. 2

   Email Address

   • Required — all providers must have a verified email on their account
   • Go to Menu > Profile and tap the email field to add and verify your email
   • A verification code is sent to the address you enter
   • Without a verified email, job notifications and payout alerts will not reach you
3. 3

   Bank Account

   • Required to go online — no bank account means no payout
   • Go to Menu > Account > Payouts to link your bank account
   • Payouts are automatic via ACH transfer — no manual requests needed
4. 4

   Vehicle (Mobile Providers)

   • Required if your job type is set to Mobile or All
   • Go to Menu > Account > Vehicles to add your vehicle
   • Customers on mobile jobs see your vehicle so they know who to look for
   • Shop-only providers do not need a vehicle registered

Stage 2 — After Approval

Once approved, your hub is unlocked. Fine-tune these settings before going live.

1. 1

   Profile Settings (Menu > Profile)

   • Edit your display name — must be your full legal name
   • Set your service specialties — jobs are only sent to providers whose specialties match
   • View your ratings, reviews, stats, and job history
   • Update your profile photo at any time
2. 2

   Account Settings (Menu > Account)

   • Biometrics — set up Face ID or fingerprint; required to go online
   • Vehicles — add, edit, or remove vehicles; required for mobile providers
   • Radius — set your service radius from 5 to 100 miles; tap to edit, hold for quick inline edit
   • Filter — choose All Jobs, Mobile Only, or Shop Only
   • Payouts — link or update your bank account for automatic ACH transfer
   • Subscription — view your current tier and upgrade or switch plans
   • Appearance — choose from Light, Dark, Midnight, Rose, Black Gold, or Industrial themes
3. 3

   Going Online

   • Tap the Online toggle in the hub top bar or on the Profile screen
   • All five requirements must be met: profile photo, verified email (phone-login), biometrics, bank account, vehicle (mobile)
   • If a requirement is missing, the system shows an exact error message telling you what to fix
   • Location access is required — the system captures your GPS coordinates when going online
   • Once online, you start receiving job wave notifications immediately

Going Offline

1. 1

   Mobile — slide-up sheet

   • At the bottom of the screen there is always a slide-up sheet with a pill handle at the top
   • Tap or drag the pill handle upward to expand the sheet
   • Inside the expanded sheet, tap the power button to go offline
2. 2

   Desktop — top bar toggle

   • Tap the Online / Offline toggle in the hub top bar
3. 3

   Auto Offline

   • The system automatically sets you offline after 30 minutes without a heartbeat signal
   • This prevents missed jobs when your screen is off or you close the app
   • Toggle back Online whenever you are ready to receive jobs again