How Your Rating Works

Your provider rating is one of the most visible indicators of your quality on the platform. It is shown to customers on every offer you submit and directly affects how competitive you are when customers are choosing between offers.

How Your Rating Is Calculated

Your rating is the average of all star scores you have received from customers across every completed job. A higher rating signals reliability, quality work, and professionalism.

What Affects Your Rating

1. 1

   Job quality

   • The primary driver — did the work meet the customer's expectations?
2. 2

   Communication

   • Clear, professional communication through the app contributes to positive reviews
3. 3

   Punctuality

   • Arriving on time and updating job statuses promptly reflects well on you