The Approval Process

Every Tekyeka provider application is reviewed manually by our team. There are no instant approvals. This process protects customers by ensuring every provider meets the platform standard before going live.

Review Timeline

Most applications are reviewed within **1–5 business days**. You will receive an email notification once a decision is made.

What Reviewers Check

1. 1

   Identity verification

   • Government-issued ID is checked for validity
   • Business applications also verify the owner/operator identity
2. 2

   Insurance verification

   • Active insurance policy matching the declared service type
   • Business applicants: commercial policy must cover the stated operations
3. 3

   Experience declaration

   • Minimum 1 year of experience required — self-declared at application
4. 4

   Service area and specialties

   • At least one specialty must be selected
   • Service radius must be set

After Approval

Once approved, your hub page unlocks and your profile shows an **Approved** badge. Complete any remaining required setup items (biometrics, bank account, vehicle) and toggle online to start receiving jobs.

If Your Application Is Rejected

You will receive an email explaining the reason. Common reasons include missing or expired documents, insurance that does not meet the minimum requirements, or failure to meet the experience threshold. You may reapply once you have addressed the issues noted.