For Providers · Safety

Mobile Job Safety

Mobile jobs put you on the road and at unfamiliar locations. These practices keep you safe and professional on every job.

Before You Leave

  1. 1

    Review the job location

    • Check the meet address in the app before leaving — confirm it is accessible and reasonable
    • If the location seems unusual or unsafe, message the customer through the app before proceeding
  2. 2

    Keep your phone charged

    • Your phone is your connection to the customer and the platform — keep it charged and location services on throughout the job

On the Job

  1. 1

    Verify the vehicle before starting

    • Confirm the vehicle matches the job details (year, make, model) before touching anything
  2. 2

    Use proper PPE

    • Gloves and eye protection for any mechanical, chemical, or fluid work
    • Closed-toe shoes minimum — no exceptions on a job site
  3. 3

    Work in ventilated areas only

    • Never run engines or work with chemicals in enclosed spaces without proper ventilation
  4. 4

    Use rated equipment

    • Only use rated jacks and safety stands — never work under a vehicle supported only by a floor jack
    • Chock wheels before any lifting

Trust Your Gut

If anything about a job site, customer, or situation feels unsafe, you are not required to proceed. Leave safely, cancel the job through the app, and report the incident through Menu > Support. Your safety comes first — always.

Emergency Protocol

Call 911 first for any emergency. Once you are safe, report the incident to Tekyeka via Menu > Support with as much detail as possible.

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