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For Vehicle Owners
Frequently Asked Questions
Getting Started
Is Tekyeka free to use as a vehicle owner?
What areas does Tekyeka serve?
Posting a Job
Can I post multiple jobs at once?
What is mobile service vs. shop visit?
Payments & Fees
When am I charged?
What is the platform fee?
Cancellations
Can I cancel after booking?
Will I get a refund if I cancel?
Disputes
How long do I have to file a dispute?
What happens after I file a dispute?
Can I dispute a cancellation fee?
Ratings & Reviews
How is a provider's rating calculated?
Can I edit or delete a review I left?
Safety
How do I know the provider is who they say they are?
What should I do if I feel unsafe?
Account
How do I change my email?
Can I delete my account?
Still have questions?
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